Welcome to our Latest News page!
Sheila Scott OBE will be writing regular articles for you.

22 February 2022
The Secretary of State for Health and Social Care has released a statement announcing a further booster vaccination for care home residents and the over 75s.
You can read the statement here:
15 February 2022
The admissions to care home guidance has been updated, please click the link below for further information from The Department of Health and Social Care.
17 January 2022
I am now able to update you about the future of the Registered Managers Network. Peterborough City Council and Cambridgeshire County Council have informed us that due to severe financial restraints they are no longer able to fund the network. I think we all understand, and we informed the Councils that we would continue to provide a relaunched organisation for the foreseeable future.
We also, in the last few months have been working with the two new Northamptonshire Councils and we intend to include them in our new organisation:
THE CARE ALLIANCE
Cambridgeshire Northamptonshire Peterborough
This will be primarily an information hub with a website (to be launched shortly) and increased social media activity, but we also intend to hold an online zoom meeting every month with speakers addressing the topical issues of the day.
I am pleased to confirm the first meeting will be held on Tuesday 1 February 2022 at 2pm. We already have a recruitment specialist booked to attend and he will be particularly addressing recruiting from overseas. Please click here to register a space for this meeting now.
With very best wishes.
Sheila
Sheila Scott OBE
16 December 2021

18 November 2021

15 November 2021
Adult social care: coronavirus (COVID-19) winter plan 2021 to 2022
The Department of Health and Social Care have published a policy paper on Adult social care: coronavirus (COVID-19) winter plan 2021 to 2022. The paper covers the government’s ambitions for the sector and the challenges facing adult social care this winter. Please click the link below to view the policy in further detail.
11 November 2021
Digital Social Care publish free draft and privacy notice to support care homes
Digital Social Care have today published a free draft and privacy notice to support care homes with their data protection obligations under the mandatory vaccine legislation. Click the link below to view the document.
4 November 2021
Review of the adult social care COVID-19 winter plan 2020 to 2021
The Department of Health and Social Care have released an Independent Report detailing The Social Care Sector COVID-19 Support Taskforce’s independent review of the government’s winter plan 2020 to 2021 for the adult social care sector in England.
Please click the below to view the report.
18 March 2021
Better Security, Better Care: Free local support to care providers.
As a care provider, you know how important it is to have access to good information about the people you
support and your staff. In order to store and share that information safely, you need to be confident that
your paper and digital records are secure.
Better Security, Better Care is a freely-available programme to help care providers to improve their data and
cyber security. I am delighted to say that, as part of this programme, Cambridgeshire and Peterborough
Registered Managers Network supported by Peterborough and Cambridgeshire Care Association (PACCA)
has been awarded a grant by NHS X to provide free support to local care providers in our area.
4 March 2021
Please see the link below, for the video recording of our Registered Managers Network meeting held on 3 March 2021 via Zoom. Thank you to all of those who were able to attend the meeting.
We were delighted to welcome Will Patten – Service Director of Commissioning for Cambridgeshire County Council and Peterborough City Council as our Guest Speaker for the meeting.
Access Passcode: Spf+^Lu9
2 February 2021
Please see the attached article posted by CQC last week regarding testing of inspectors.
27 January 2021
Please see below the attached document detailing the latest statement issued by the Department of Health and Social Care, Public Health England, Care Quality Commission and the Association of Directors of Public Health regarding staff who have tested positive for Covid-19.
1 December 2020
Please see the link below, for the video recording of our Registered Managers Network meeting for Learning Disability providers held on 25 November 2020 via Zoom. Thank you to all of those who were able to attend the meeting. It was lovely to welcome you all along with Karen Andrew from Skills for Care.
Access Passcode: seusU99&
Please also see below for a copy of Karen’s presentation from the meeting.
19 November 2020
Please see the link below, for the video recording of our Registered Managers Network meeting held on 17 November 2020 via Zoom. Thank you to all of those who were able to attend the meeting.
We were delighted to welcome Katy Aprofirei – Inspector for Care Quality Commission as our Guest Speaker for the meeting.
Access Passcode: nsnq0Cs!
Please also see attached Katy’s presentation from the meeting.
29 September 2020
There is some very interesting information on the Government’s Social Care Workforce App about iPads.
If you aren’t registered go to this website to register
https://workforce.adultsocialcare.uk/login
If you are registered then look at yesterday’s communication which has information about the availability of free iPads.
If you are interested all the information that you need to apply is available once you have logged in. It does say that supplies are limited so I expect that early action is required.
21 September 2020
Please see the link below for information from Sheila Scott regarding latest Government update.
21 September 2020
Following on from the Cambridgeshire and Peterborough Registered Managers Network meeting on 15th September 2020, please find below Will Patten’s presentation from the meeting.
17 September 2020
Please see the link below, for the video recording of our Registered Managers Network meeting held on 15 September 2020 via Zoom. Thank you to all of those who were able to attend the meeting.
We were delighted to welcome Will Patten – Service Director of Commissioning for Cambridgeshire County Council and Peterborough City Council as our Guest Speaker for the meeting.
Access Passcode: %T8s438L
25 June 2020
The Government announces new study for care homes. Thousands to be offered repeat testing in care homes.
The government has announced this morning, that it is intending to carry out a study to understand more about the spread of Covid-19 within care homes.
Approximately 10,000 people in care homes in England will be tested as part of the study. To read more about the study, please click the link below.
18th June 2020
Please follow the link below for information relating to the Association of Directors of Adult Social Services call for Financial Support for Care Providers:
https://www.bbc.co.uk/news/uk-england-53088051
18th June 2020
Please see attached information from Sheila with details of the Government advice documents that have been issued in the last few days:
11th May 2020
Please see below information from Sheila relating to a new Coronavirus app for the adult social care workforce in England:
The Secretary of State for Health, Matt Hancock, announced last week that he was launching a new dedicated Coronavirus app for the adult social care workforce in England which will:
- enable care workers to get access to guidance, learning resources, discounts and other support all in one place
- offer support on mental health and wellbeing through toolkits and resources
- unite 1.5 million care workers through The Care Workforce app across more than 18,000 care providers
More information can be found here: https://www.gov.uk/government/news/dedicated-app-for-social-care-workers-launched
According to the press release the App will be available on the Apple App Store and Google Play Store. A link to the app can also be found here: http://workforce.adultsocialcare.uk
I hope that your staff find this helpful.
Please contact me if you have any queries.
Best wishes.
Sheila
28th April 2020
Please see below an update from Sheila Scott relating to Coronavirus testing:
24th April 2020
Please see below information on the latest guidance on Coronavirus testing from Sheila Scott:
17th April 2020
We are delighted to learn that Cambridge County Council and Peterborough City Council are increasing their payment to Providers of Care by 10%.
Payments will begin next week and be reviewed in June 2020.
More information can be found by following the link:
9th April 2020
On behalf of Cambridge Fire and Rescue Service, please find information below with advice for checking and testing smoke alarms:
![]() Advice for checking and testing smoke alarms. If you are still providing care to someone vulnerable during the COVID-19 pandemic, help us by checking their smoke alarm. With the pandemic taking it’s toll on people around the world, we want to ensure that we help those vulnerable residents in the community, while also ensuring we can provide an emergency response. If you are visiting a resident, take two minutes to check that they have a working smoke alarm, preferably on each floor of the property, and press it to test it. This is more important if they are fixed to a high ceiling and the resident cannot reach. If you can test it for them, using a long stick or something like a wooden spoon to reach it, then please do so. Most fires in the home start in the kitchen. Encourage residents to make sure they close the door to the kitchen before going to bed and make sure no appliances have been left on. Smoke alarm maintenance and installation What if the smoke alarms keeps sounding? This does happen on rare occasions. The best thing to do is press and hold the button (much like when your testing it) and see if that stops it. If not then try cleaning around the alarm using a vacuum cleaner or wipe. Does the alarm need replacing or moving? If a smoke alarm is not working properly after testing and cleaning, it might need to be moved or replaced. We could really use your help in fitting alarms if you can where needed. What if I’ve never installed an alarm before? Smoke alarms are simple to install and come with instructions and guidance in the box. This is also available on the Fire Angel website. We can still provide alarms to be fitted as required, but we cannot currently fit them. You can still contact us to request an alarm and we will get one out to you. Some key things to consider are: There should be a working smoke alarm on every floor of the property where possible. Does the resident smoke in their bedroom? If so they should have an alarm near this area. Can the resident test an alarm themselves if you show them how? They only need testing once a week so try and encourage them to do it themselves if they are able. Please help us if you can In these unprecedented times, we know everyone is doing what they can to help keep the country going. We are working hard to ensure we maintain our ability to respond to emergencies across the county and could really do with your support. If you are still visiting vulnerable residents in their homes, please make sure they have working smoke alarms. Give them a test and a clean if needed, and consider requesting and installing a new alarm if needed. |
6th April 2020
Please see below information from Sheila Scott with regards to COVID-19: Quick Access to NHSmail
The announcement last week that all Registered Social Care providers can now (at least temporarily) access NHSmail via a fast track route was really important for so many care providers. Once registered you will have immediate access to the NHS and the NHS will have access to you.
Importantly for many of you at this difficult time, once you are registered you will be invited to submit information about any vacancies that you have. A Care Home that I know in the South West received two new admissions four days after they registered their vacancies. I also think that you will be able to easily access information about critical things such as PPE, at this challenging time.
To register for NHSmail you should follow these instructions:
Go to: https://www.digitalsocialcare.co.uk/covid-19-guidance/covid-19-quick-access-to-nhsmail/
Then you need to follow instructions in “How to Register”.
You should complete the Social Care Provider NHSmail Form, this is a straightforward form. The only thing I would advise you about is the ODS code. You need to have your ODS Code to complete the registration form and you should keep the ODS code in case you need it again.
When you go to the ODS portal: https://odsportal.hscic.gov.uk/Organisation/Search you will need to fill in your post code and press enter. For some of you, several providers will come up and you should of course select your own service. If more than one code comes up for your service choose the one beginning with V. The rest of it is straightforward and please make sure you read all of the briefing paper.
Please email me If you have any problems with registering at admin@worldwidetrainingpartnership.com
2nd April 2020
Please see below a message we have been asked to forward onto you from Karen Andrew at Skills for Care.
Whilst we appreciate how busy you all are, if you only have the time to make one comment it could be very valuable.
If you are able to comment, the Registered Managers Network will collate all your replies and forward to Karen. If you could provide any feedback to us within the next 10 days, it would be appreciated.
From Karen:
I have been asked to feedback through our Covid-19 workstream to Department of Health and Social Care on any of the following issues you have e.g:
* Workforce – recruitment, training DB
* Mental health of staff
* Induction – training
* Digital technology
* Managing links with health
* Gaps in Government policy in response to the pandemic and what is happening on the ground
Any comments / feedback would be extremely helpful.
21st March 2020
Please find below a link to a page from Cambridgeshire Fire and Rescue Service which provides fire safety advice during the Coronavirus situation:
https://content.govdelivery.com/accounts/UKCFRS/bulletins/281d117
21st March 2020
Latest news about the children of Adult Social Care workers being able to continue attending school.
When the Prime Minister announced that all schools would close for at least a month, he also announced that children of key workers would continue to be able to go to school.
We didn’t really know whether or not Adult Social Care worker’s were included. The situation has now been clarified on the Department of Education website and is good news.
Health and social care: This includes but is not limited to doctors, nurses, midwives, paramedics, social workers, care workers, and other frontline health and social care staff including volunteers; the support and specialist staff required to maintain the UK’s health and social care sector; those working as part of the health and social care supply chain, including producers and distributers of medicines and medical and personal protective equipment. There is plenty more information on the Department of Education website.
21st March 2020
Breaking News
The on line magazine Care Home Professional is reporting that The government has pledged £2.9bn to care for the most vulnerable and to free-up 15,000 hospital beds during the coronavirus outbreak.
The article reports that: “The funding will cover the follow-on care costs for adults in social care, or people in need of additional support, when they are out of hospital and back in their homes, community settings, or care settings.”
Read the full article here:
19th March 2020
Please see below a link to the Department of Health website which has the best information about the Coronovirus for residential care, supported living and home care:
5th March 2020
In view of the Coronovirus outbreak, the decision has been taken to postpone the meetings of the Peterborough and Cambridgeshire Registered Managers networks on Thursday 12th March and Thursday 19th March to a date yet to be decided.
We have asked Public Health England to provide someone to come along and speak to you with some advice and guidance on the virus and I am expecting them to come back to me early next week with a date if this is possible.
3rd March 2019
Please find below the agendas for the upcoming meetings of the Peterborough and Cambridgeshire Registered Managers networks.
2nd February 2020
Following on from the network meetings on 23rd January in Peterborough and 30th January in Huntingdon, please find below copies of the Speakers’ presentations:
21st January 2020
Please find below a copy of the agenda for the meeting of the Cambridgeshire Registered Managers network on Thursday 30th January:
The meeting will start at 2pm and will be held at Stanton House in Huntingdon.
14th January 2020
The next meeting of the Peterborough Registered Managers network will be held at The Fleet on Thursday 23rd January from 2pm.
Please follow the link below for a copy of the agenda:
17th December 2019
We would like to wish you all a very Merry Christmas and a Happy New Year.
We look forward to seeing you in January at the following meetings:
Peterborough – Thursday 23rd January
Huntingdon – Thursday 30th January
Best wishes,
Sheila, Janet and Claire
26th November 2019
Thank you to all those who were able to attend the meeting of the Cambridgeshire Registered Managers network on Thursday 21st November. Please find information from the meeting below.
Information from Graham Lewis regarding Healthwatch’s report on End of Life Care:
Karen has also provided the link to the section on the Skills for Care website where you can download the frameworks which support autistic people and those with a learning disability: Skills for Health website here.
As promised by Sheila, the following is a link to the CQC guidance about emollient creams:
Below are the three links from Paul Clarke which were shown during Paul’s talk about the Emollients and Fire Safety Campaign:
https://www.youtube.com/watch?v=cUGHGw5usdY
https://www.youtube.com/watch?v=ONdxUYqVgII
https://youtu.be/FkdOJfGOCx0
19th November 2019
Please find below a copy of the agenda for the meeting of the Cambridgeshire Registered Managers network on Thursday 21st November:
If you haven’t yet confirmed your attendance we would be grateful if you could do so as soon as possible.
18th November 2019
Thank you to all who attended the meeting of the Peterborough Registered Managers network on Thursday 14th November. Please find below a copy of the presentations:
Please also find below the two links promised during Caroline and Shauna’s talk:
Joint Market Position Statement
https://www.cambridgeshire.gov.uk/residents/working-together-children-families-and-adults/strategies-policies-and-plans/adult-social-care-market-position-statement/
Peterborough Budget Consultation
https://www.peterborough.gov.uk/council/consultations/budget-consultation/
Also below are the links from Steph Ransom and Paul Clarke which were shown during their talk about the Emollients and Fire Safety Campaign:
https://www.youtube.com/watch?v=cUGHGw5usdY
https://www.youtube.com/watch?v=ONdxUYqVgII
https://youtu.be/FkdOJfGOCx0
7th November 2019
Please see below a copy of the agenda for the meeting of the Peterborough Registered Managers network on Thursday 14th November:
7th October 2019
Please see information below relating to subject access requests that you may find useful:
16th September 2019
Following on from the meeting of the Cambridgeshire Registered Managers network on Thursday 12th September, please find below copies of the presentations.
10th September 2019
Please find below a copy of the agenda for the meeting of the Peterborough Registered Managers network on Thursday 19th September:
Please note that this meeting will be held at Kingfisher Court (not the usual venue of The Fleet) where we will have the opportunity to be shown around their Smart Flat and view the Assisted Technology which is available.
If you haven’t yet secured your place, please contact us as soon as possible.
5th September 2019
Please see below an agenda for the meeting of the Cambridgeshire Registered Managers Network on Thursday 12th September:
30th May 2019
Following the successful launch of the Cambridgeshire Registered Managers network on Thursday 23rd May, please see information below from the Speaker’s who attended.
Download
21st May 2019
Please find below an agenda for the launch of the Cambridgeshire Registered Managers network. This will be held from 2pm at Stanton House in Huntingdon on Thursday 23rd May.
We look forward to meeting you all.
20th May 2019
Thank you to those who were able to attend the meeting of the Peterborough Registered Managers network on Thursday 16th May. Below are copies of the presentations from the speakers who attended the meeting.
Tanya Meadows from City College Peterborough:
Matt Rowe from the RAF Benevolent Fund:
Ewa Klimek from Peterborough City Council:
(Please note that the deadline for the Block Beds survey is Friday 24th May. If you have any queries relating to this, Ewa’s email address is on the last page of her presentation).
7th May 2019
Please find below a copy of the agenda for the meeting of the Peterborough Registered Managers network on Thursday 16th May:
30th April 2019
The information below is posted on behalf of Cambridgeshire and Peterborough CCG relating to T34 Pumps – Corrective Action following Safety Notice issued last year:
Please note that an updated field safety alert has been produced. Please ensure that the person/people who are checking and/or setting up these devices within your home are made aware.
CME is undertaking a corrective action to inform users that a foam pad needs to be added to the battery compartment of all T34TM Ambulatory syringe pump. The foam pad is intended to ensure the battery rests securely against the battery contacts in the battery compartment.
This corrective action is an update to a previous Field Safety Notice issued 07 March 2018 and 4 September 2018. Please contact Cambrdgeshire and Peterborough CCG for a copy of the Field Safety Notice.
11th April 2019
Please be aware that Gastroenteritis is currently prevalent within our communities. Below are links for information on how to manage the condition:
Clinical Knowledge Summary- Gastroenteritis
NHS Conditions- Diarrhoea and Vomiting
Nursing Times- Infection Control Outbreak Management
4th April 2019
Posted on behalf of Cambridgeshire and Peterborough CCG:
New integrated wheelchair service provider
From 1st April 2019 there’s a new provider for the Wheelchair Service for Cambridgeshire and Peterborough CCG’s area. After putting this contract out for tender and following their successful bid, AJM Healthcare are the new provider of this integrated service.
The telephone number for the new service is 0808 169 9633. Please use this number for all enquires including out-of-hours emergency repairs. Their core opening hours are: 8:00am to 6:00pm, Monday to Friday. Please click on links for attached letter and referral form for further information.
1st April 2019
Thank you to all who attended the meeting on 21st March.
Please find listed below considerations for Brexit which were discussed by Gary Jones, Interim Head of Adults Commissioning at Peterborough City Council:
- Medicines availability
- Personal protective equipment
- Incontinence products
- Potential food shortages
- Access to fuel
- Impacts on utility supplies
- Impacts on mobile phone and telephony
- Increased traffic congestion
- Potential for civil unrest
- Staffing
- Unnecessary or burdensome requests from commissioners or funders
21st March 2019
The meeting of the network will be held today from 2pm at the Fleet.
We hope to see you there!
18th March 2019
The following is posted on behalf of Ellie Addison, Lead Nurse for Care Homes at Cambridgeshire and Peterborough CCG:
Yesterday I met with Vikki Barr who is the Armed Forces Covenant Officer for Cambridgeshire and Peterborough. It was a really positive meeting and we recognised that due to the area having a lot of Armed Forces bases in the area there is potentially a lot of veterans living within care homes in our area. We also recognised that there could be a lot of staff working within your care homes that are married or in a relationship with someone who is in the Forces and we would like to be able to see how we can all work together to support this special community.
There are many ways we could look at supporting veterans within your care homes, and mental health support and funding is available to help improve your environment. There are also opportunities to further enhance links with the military community to receive visits from serving members/cadets etc and get support for your residents to attend Armed Forces day in June which has several parades happening across the county.
Please could you let us know how many veterans you have in your care homes and whether you have any staff as veterans or dependents by email: ellie.addison@nhs.net or telephone: 07980 739304.
14th March 2019
Please find below the agenda for the next meeting of the network on Thursday 21st March:
If you haven’t yet confirmed your attendance, please do so as soon as possible.
4th March 2019
The next meeting of the network will be held on Thursday 21st March from 2pm at the Fleet Centre in Peterborough.
We hope to see you all there!
26th February 2019
Please find below a link to access the “Enhance your personal or professional interest in palliative care in care homes” course.
In most countries, the population of older people is rising. Some older people spend their final phase of life in a care home, nursing home, or long-term care facility. It’s important the staff in care homes know how to provide skilled and compassionate care.
On this course, you will learn how care homes in six European countries can be improved using the research from a project called ‘PACE, Palliative Care for Older People’, funded by the European Commission. Using the PACE Steps to Success programme, you will learn how to improve palliative care in care homes for both residents and staff.
https://www.futurelearn.com/courses/palliative-care-in-care-homes#section-requirements
14th February 2019
The British Society of Gerodontology is holding a conference in June, please follow the link below to register and for more information:
Courses & Events
11th February 2019
Please find below details of tracheostomy training days which may be of use to you:
EoE Tracheostomy Training Course – Weds 19 June 2019
EoE Tracheostomy Training Course – Weds 9 October 2019
29th January 2019
Please find below information from Cambridgeshire and Peterborough CCG:
NHS Improvement are hosting three regional infection prevention and control study days for care home staff on:
- Thursday 14 March 2019 in Birmingham – Jury’s Inn Hotel
- Wednesday 20 March 2019 in London – Holiday Inn – Regent’s Park
- Thursday 28 March 2019 in Leeds – The Met Hotel
The aim of these events are to share learning and help inform care home teams providing both residential and nursing care how they can help prevent infections in their client group with an emphasis on preventing urine and chest infections .
These events will highlight the importance of basic infection prevention and control as well as focus on new initiatives such as ‘To dip or not to dip’. Speakers will include representatives from local Public Health England teams to talk about Norovirus and Flu. The events will also feature newly developed tools to help homes manage outbreaks. These events promise to be exciting and informative with a range of speakers sharing their knowledge.
Each event will commence at 10am (registration from 9am) and will conclude at 4pm Refreshments and a light lunch will be provided during the day. Further information, including an agenda for the day, will be made available to those who register to attend.
Who should attend?
- Senior carers working in residential care homes providing care to the over 65’s
- Trained nursing staff working in nursing homes providing care to the over 65’s
- Managers and Matrons of Nursing or Residential Homes providing care to the over 65’s
- Staff specifically employed as Infection Prevention leads in Nursing and Residential Homes providing care to the over 65’s
- Team leaders and shift leaders working in homes that provide social care to the over 65’s
- Elements of the day may be useful for Managers of teams who provide domiciliary care.
Please register as soon as possible via: https://www.eventbrite.co.uk/e/infection-prevention-and-control-study-day-for-care-home-staff as spaces are limited and allocated on a first come, first served basis, with only two bookings per organisation / home.
Please contact carla.danieli@nhs.net if you have any queries.
FLYER – Infection Prevention Control Study Day
28th January 2019
Following a successful meeting of the network last week, please find below a copy of the presentation from Tracey Jenkins at PillTime (if you would like any more information about PillTime, please contact Tracey directly at Tracey.jenkins@pilltime.co.uk or on 07388 949411):
With regards to the information provided by Gaynor Chamberlain at CQC, please refer to CQC’s website where information is regularly updated and has the information referred to in Gaynor’s presentation.
21st January 2019
The next meeting of the network will be on Thursday 24th January from 2pm. The following speakers will be in attendance:
- Gaynor Chamberlain from CQC who will be discussing specific incidents which may lead to a prosecution
- Kathryn Hardaker from the Royal College of Nursing to talk about the RCN and it’s role in supporting Nurses who work in the independent sector
- Tracey Jenkins from Pilltime giving an overview of Pilltime and how it helps to reduce medication errors in the community
Please note that due to the high attendance expected at the meeting we have changed the venue to the Forli Room at the Fleet Centre, The Fleet, Fleet Way, High Street, Fletton, Peterborough, PE2 8DL.
An agenda for the meeting is below and we look forward to seeing you all there!
17th January 2019
Please see below a communication from Ellie Addison, Lead Nurse for Care Homes at Cambridgeshire and Peterborough CCG containing a cold weather warning from the Met Office:
Trends last year showed a sharp increase in respiratory conditions approximately 10 days after a cold spell. Please ensure that your residents take on board plenty of fluids and remember that you can access JET, your GP’s and the respiratory team for advice and review of your residents if you suspect a respiratory condition. Contact Details are at the bottom of this information.
The Cold Weather Alert for East of England has increased to Alert Level 2.
Locally, there is 60 % probability (yellow) that parts of Cambridgeshire will experience severe cold weather between 0600 on Friday 18 Jan and 0600 on Monday 21 Jan. Trigger criteria expected to be met for temperatures from Friday. Some wintry showers expected on Thursday, giving some icy patches overnight. Otherwise, mainly dry with overnight frosts.
This weather could increase the health risks to vulnerable patients and disrupt the delivery of services. Icy stretches on untreated roads, pavements and cycle paths with some slippery surfaces increases risks of trips and falls. Prolonged periods of cold weather can be dangerous, especially for the very young, very old or those with chronic diseases.
Please refer to National Cold Weather Plan on the https://www.gov.uk/government/collections/cold-weather-plan-for-england website alongside other useful documents:
– Making the Case: why long-term strategic planning for cold weather is essential for health and wellbeing
– Cold Weather Alert http://www.metoffice.gov.uk/public/weather/forecast/#?tab=map
- 111 for access to clinical advice (Opt Out) and Out of Hours GP. Option 2 is available for a Mental Health Crisis.
- Community Nursing and Specialist Teams access through 0330 726 0077.
- JET is an urgent 2 – 4 hour response service for people aged 65 years and older and those with a long term condition suffering an acute episode ,where a JET Practitioner will clinically assess and treat a patient at home, if a hospital admission is not required at this point. You can access JET directly from a Nursing Home or Residential Home
- Triage opening times- 07.00 am – 20.00 hrs 7 days a week
- Clinical hours – 07.30 – 21.30hrs 7 days a week
- 0300 123 9996
14th January 2019
For information, please find below a link to an article which gives information relating to the ICO fining Care Homes who are not Data Protection registered:
3rd January 2019
JET are now taking referrals direct from Residential Homes as well as Nursing Homes.
Please pass this information through to your staff to utilise JET to help ensure that your residents can receive the right care at the right place at the right time.
What is JET?
JET is an urgent two- or four-hour response service that supports people over the age of 18, with an acute health need, including people with long term conditions, in their home environment when they become very unwell and need urgent care, but do not need to go to hospital. Initial contact to JET will be via our triage Centre which is based in 111. A team of experienced band 6 and 7 clinicians will complete a triage with the referrer to ensure they meet criteria. A response time frame will be agreed.
To contact JET, call 0300 123 999 6
JET is available seven days a week from 7am – 8pm.
What is the referral criteria?
- Any patient over 18 years old with a long term condition
- Registered with a Cambridgeshire or Peterborough GP
- Living in their usual place of residence or care/residential home
Which conditions will JET accept?
- Falls
- Reduction in mobility
- Acute exacerbation of chronic health issues such as COPD and Parkinson’s disease
- Chest infections and UTIs (not requiring IVs)
- Acute wound care (not requiring stitching)
- Urgent equipment needs – assessment by JET therapy for admission avoidance
- Access to rehabilitation units within the community setting – must meet unit admission criteria
Who can refer to JET?
Referrals are accepted from:
- GPs
- Paramedics
- 999 clinical triage
- 111 clinical triage
- Health care professionals such as district nurses, mental health professionals, therapists and social care professionals
- Residential/nursing homes
For more information about JET, please visit www.cpft.nhs.uk or call the Patient Advice and Liaison Service on 0800 376 0775 or 01223 219444.
13th December 2018
Please find below a Care Homes Toolkit from Ellie Addison, Lead Nurse for Care Homes at Cambridgeshire and Peterborough CCG, for assistance in managing influenza like illnesses in your residents. This toolkit has been developed in conjunction with Public Health England and Infection Control as well as national guidance:
Care Homes Toolkit – Flu Pack 2018
Contained within the toolkit is advice on Flu Vaccinations for your residents and your staff, posters and care plans to implement if a resident shows signs and symptoms of an influenza like illness. There is also a guide on the information to collate in case of an outbreak which can be given to your senior staff for them to use when phoning Public Health about a potential outbreak.
At the rear of the toolkit are some posters that you can print off and links to useful resources and latest information regarding flu.
13th December 2018
Please see below a communication from Ellie Addison, Lead Nurse for Care Homes at Cambridgeshire and Peterborough CCG:
It has been raised with the CHST that there is still on occasion delays with Care Homes going into Hospital to complete assessments and then timely discharges following those assessments.
This is just a gentle reminder that when contacted by brokerage to request an assessment of a patient in hospital requiring placement, the assessment needs to take place within 24 hours unless you advise at the time that this will not be possible. Once the assessment has taken place please advise the relevant brokerage (health or social) of the outcome of your assessment either the same day or preferably by 10.30am the following day. There is a daily conference call between CHC, Discharge Planning and Rehab. at 11am, and having this information ready for the call will facilitate an earlier discharge. If you are unable to meet an individual’s needs then the earlier this is reported allows the team to contact other homes and seek appropriate placement. Please do continue to document on the ward the outcome of your visit also as this also enables ward staff to make plans and order TTO’s at the earliest opportunity.
There is already enormous pressure on the hospital beds and as we go through the next few months this will only increase, so anything we can do to relieve the pressure and facilitate an earlier discharge would be most welcomed and your support greatly appreciated.
29th November 2018
Please follow the link below to the latest Medical Devices Agency update on the T34 pump:
26th November 2018
Following on from the very successful meeting of the network on Thursday 22nd November, please see below copies of the four presentations:
Holly Clark – Care Homes Support Nurse: Holly Clark presentation Nov 2018 – Care Homes Support Team
Melanie Weatherley – Chair, Lincolnshire Care Association: Melanie Weatherley presentation Nov 2018 – Trusted Assessor
Sarah Leadbetter – Health and Wellbeing Manager at Vivacity: Sarah Leadbetter presentation Nov 2018 – Vivacity
Karen Andrews – Skills for Care: Karen Andrews presentation Nov 2018 – Skills for Care
22nd November 2018
Please be aware that there is Norovirus spreading in the County of Cambridgeshire & Peterborough and hospital beds could potentially close due to these outbreaks.
Please see below some websites as a timely reminder for you and your staff on how to prevent, manage and contain. If you do have a resident that is suffering with the symptoms the most important thing to do is manage their symptoms by increasing fluid intake, it will be beneficial if you increase the drinks rounds and monitor fluid intake for residents who are suffering from the symptoms.
Nursing Times: How to Prevent the spread of Norovirus
Public Health England: managing outbreaks in community health & social care settings
NHS Conditions Diarrhoea and Vomiting
Hand Hygiene in Social Care Settings
World Health Organisation: 5 Moments for Hand Hygiene
The services available to assist and advise you and your resident within your setting are:
- 9am – 5pm your local GP, there is the Silver (Peterborough) phone & Radar (Cambridge) for GPs & Health Care Professionals to access for advice directly from the hospitals.
- 111 for access to clinical advice (Opt Out), Out of Hours GP and JET if you are a residential home. Option 2 is available for a Mental Health Crisis.
- Community Nursing access through 0330 726 0077.
- JET is an urgent 2 – 4 hour response service for people aged 65 years and older and those with a long term condition suffering an acute episode ,where a JET Practitioner will clinically assess and treat a patient at home, if a hospital admission is not required at this point. You can access JET directly if you have a registered nurse to ring the triage team.
o Triage opening times- 07.00 am – 20.00 hrs 7 days a week.
- Clinical hours – 07.30 – 21.30hrs 7 days a week
- 0300 123 9996
If you have any questions, please contact Ellie Addison, Lead Nurse for Care Homes by email: ellie.addison@nhs.net or phone: 07980 739304
19th November 2018
The next meeting of the network will be held on Thursday 22nd November from 2pm until 5pm at City College. If you haven’t yet confirmed your attendance we would be grateful if you could do so as soon as possible.
A copy of the agenda for the meeting is available by following the link below:
We hope to see you all there!
15th November 2018
Flu Vaccinations are one of the most preventative measures, alongside hand hygiene, to stop the spread of influenza and save lives in our vulnerable population.
The CCG & Councils would like to begin to collate information on the uptake of flu vaccinations by social care staff within the area, and are asking that Care Agencies provide some general information relating to their staff numbers and uptake of the vaccination by filling out a survey. Having this information to hand will also aid you in the event of an influenza like illness outbreak, so that you can inform Public Health and enable you to risk assess and manage your residents and staff appropriately to reduce the spread.
A link to this survey has been emailed to all Registered Managers in the Peterborough network. If you require this link emailing again, please contact us.
5th November 2018
CQC are consulting on their proposed regulatory fees for 2019/20.
For more information, please follow the link below where there is also the option to respond and comment:
https://www.cqc.org.uk/get-involved/consultations/regulatory-fees-201920-consultation
The consultation closes on 17 January 2019.
15th October 2018
As you may have seen recently the Department of Health and Social Care (DHSC) want to hear from people working in social care as part of their work to develop a long term plan for social care and the NHS.
They have launched Talk Health and Care, to capture the comments, views and feedback of people working in social care.
We are encouraging everyone we work with, whatever their role, to contribute to this discussion. It is important that your ideas, opinions and experiences are heard.
Please take the time to contribute to Talk Health and Care and encourage others to do the same.
18th September 2018
Please find below the Hospital Admissions and Discharge forms from Mandip Kaur at Peterborough City Council as discussed at the meeting on Thursday 13th September:
Discharge Report Evidence Base Template
Mandip has also written the following instructions for the completion of the forms:
Guidelines for Hospital Admissions and Discharge to and from Social Care settings forms
Please direct any queries to mandip.bhasin@peterborough.gov.uk.
17th September 2018
Further to Thursday’s meeting of the network, please find below a copy of Andy Nazer from the Campaign to End Loneliness’ presentation:
Andy Nazer Campaign to End Loneliness presentation
Please also find below a copy of the update from Karen Andrew at Skills for Care. On the slides are details of a free recruitment and retention workshop in Cambridge on 29th November. This can be booked this by going to the Skills for Care website, clicking on events in the top right hand corner and finding the Cambridge event. If you can’t find this you can email Karen directly – Karen.Andrew@skillsforcare.org.uk:
Karen Andrew Skills for Care update
13th September 2018
Following on from today’s meeting of the Peterborough Registered Managers network, please find below a copy of Ewa Klimek’s presentation regarding the Pseudo DPS Framework.
Pseudo DPS Peterborough Provider Event 13.09.2018
Please note that the deadline for the first lot of submissions is Monday 17th September.
10th September 2018
Please find below a copy of the agenda for the meeting of the network from 2pm until 5pm on Thursday 13th September. If you haven’t yet confirmed your attendance at the meeting we would be grateful if you could do so as soon as possible.
4th September 2018
The next meeting of the network will be held on Thursday 13th September from 2pm until 5pm at City College.
Booked to speak are:
- Sandie Smith, CEO of Healthwatch Cambridgeshire and Peterborough
- Andy Nazer, Campaign Manager (England) of the Campaign to End Loneliness
To book your place or for further information regarding the Peterborough Registered Managers network please contact us at admin@worldwidetrainingpartnership.com
30th July 2018
For those of you who do not currently receive the monthly newsletter from CQC, please follow the link below to subscribe:
https://www.cqc.org.uk/news/newsletters-alerts/email-newsletters-cqc
This link can also be found on the home page of the CQC website.
17th July 2018
Thank you to all that attended the meeting on Thursday 12th July. Below are copies of the presentations from the meeting:
Will Patten, Peterborough City Council: Will Patten Meet the Directors 12 July 2018
Karen Andrew, Skills for Care: Update from Karen Andrew Skills for Care 12 July 2018
David Wait, Serpentine Green: David Wait Serpentine Green 12 July 2018
5th July 2018
Below is the agenda for the meeting of the network on Thursday 12th July. If you haven’t yet confirmed your place we would be grateful if you could do so.
We hope to see you all there!
26th June 2018
Save the date!
The next meeting of the network will be from 2pm on Thursday 12th July at City College. We hope to see you all there!
5th June 2018
Please find below a copy of Deborah O’Callaghan’s presentation from the meeting of the network on Thursday 25th May. Also below is a leaflet from Julie Bennett at City College about the training offered by the Health and Care Sector Work Academy.
Deborah O’Callaghan from NICE:
240518 SfC NICE Supporting safety and quality in social care Deborah O’Callaghan presentation
Julie Bennett from City College:
22nd May 2018
For those wishing to attend the meeting on Thursday but haven’t yet confirmed your attendance, please do so as soon as possible!
17th May 2018
Please find below the agenda for the meeting on Thursday 24th May:
We hope to see you there!
1st May 2018
Save the date!
The next meeting of the network will be held on Thursday 24th May and booked to speak are:
- Julie Bennett from City College who will be discussing apprenticeship opportunities
- Deborah O’Callaghan from NICE who will provide an overview, guidelines and offer practical help
We look forward to seeing you all there!
27th March 2018
As discussed at the meeting last week, please see below links to the following:
Timetable at Amilly fitness from Nikki Griffiths at Inspire Peterborough:
Link to a survey as discussed by Sheila Scott. The Department of Health and Social Care and Skills for Care are running a linked consultation to seek views and evidence on what actions could be taken to address a number of workforce challenges specific to the adult social care sector (the survey closes 9th April 2018):
26th March 2018
Thank you to all those who attended the meeting on Thursday 22nd March. Please find below copies of the presentations from James Cross from Skills for Care, Bryan Tyler from Disability Peterborough and Nikki Griffiths from Inspire Peterborough:
Skills for Care presentation 22 March 2018
Disability Peterborough presentation 22 March 2018
Inspire Peterborough presentation 22 March 2018
20th March 2018
Please find below an agenda for the meeting of the network on Thursday 22nd March:
If you haven’t yet confirmed your attendance we would be grateful if you could do so.
13th March 2018
The next meeting of the network will be held on Thursday 22nd March from 2pm at City College, Peterborough.
Lined up to speak we have James Cross – Head of Eastern Area at Skills for Care and Bryan Tyler – Disability Peterborough.
1st February 2018
As mentioned by Sheila at the meeting of the network last week, please see below a link to FREE workshops which are aimed at bringing social care leaders up to date with ongoing changes and requirements around Information Governance, General Data Protection Regulations and Cybersecurity:
http://www.nationalcareforum.org.uk/dataprotection.asp
30th January 2018
Thank you to all those who attended the meeting on Thursday 25th January. Please see below a copy of the presentation slides from Cathryn Bramham and Alison Butler at CQC:
CQC Peterborough Manager presentation from Cathryn Bramham
18th January 2018
Please see below the agenda for the meeting of the network on Thursday 25th January.
8th January 2018
The date of the next meeting is Thursday 25th January and our guest speakers will be Cathryn Bramham from CQC and Sue Ahern from the Jet Team. More details and an agenda will follow.
Please note the venue is changing for this and future meetings to City College, Brook Street, Peterborough, PE1 1TU.
We look forward to seeing you there!
19th December 2017
We would like to thank you for your support with the Peterborough Registered Managers network this year and take this opportunity to wish you all a very Merry Christmas and a Happy New Year.
We look forward to seeing you all in 2018.
28th November 2017
Below are details of the presentations at the meeting of the Peterborough Registered Managers network last week, Thursday 23rd November:
Tanya Meadows, Peterborough City College – Apprenticeships:
Apprenticeships Presentation City College Peterborough FINAL 23 November 2017 – Tanya Meadows
Ellie van Leeuwen – Droplet Cup:
Beverly Brown, Peterborough and Cambridgeshire Combined Authority – Workforce Development Fund:
Employer-WDF-claim-submission-form-2017-18-interactive-final
Guidance-for-employers-applying-via-a-partnership 2017-18
How-to-complete-NMDS-SC 2017-18
List-of-acceptable-units-2017-18
List-of-funded-qualifications-and-learning-programmes
Members-declaration-form-2017-18-interactive-final
Terms-of-accessing-WDF 2017-18
27th November 2017
As promised by Sheila at the meeting on Thursday, please find below a link to the Skills for Care website which provides further information about the changes to the Data Protection Act (General Data Protection Regulation) in May 2018:
Click to access GDPR-Flyer-Skills-for-Care-final.pdf
20th November 2017
If you haven’t yet confirmed your attendance at the meeting of the network on Thursday 23rd November we would be grateful if you could do so. We hope to see you there!
16th November 2017
Following our post on 13th November, we have been advised that the extension of the flu vaccinations has started and care staff can now approach their GPs and pharmacies.
13th November 2017
NHS England have recently announced that they will fund up to £10m for this flu season to support the delivery of flu immunisation for social care workers that offer direct patient/client care. The extension to the seasonal influenza vaccine will be available to:
Health and Social Care staff, employed by a registered residential care/nursing home or registered domiciliary care provider, who are directly involved in the care of vulnerable patients/clients who are at risk from exposure to influenza, meaning those patients/clients in a clinical risk group or aged 65 years and over.
Eligible staff will need to take identification with them to their GP surgery or pharmacy to confirm their eligibility under this scheme. This could be an ID badge or a letter from their employer or a recent pay slip. Staff are asked not to present to a community pharmacy or GP practive for a flu vaccination until after a start date for the vaccination service has been confirmed. It is anticipated that the service will be in place in the next week or so – further communications will be sent out.
9th November 2017
Please see below a copy of the agenda for the meeting of the Peterborough Registered Managers network on Thursday 23rd November.
31st October 2017
Save the date!
The next meeting of the network will be held from 2pm on Thursday 23rd November.
If you are not registered and would like to join the network please email us at ‘admin@worldwidetrainingpartnership.com’ or register via this website.
2nd October 2017
Please find a link below to the latest edition of the Skills for Care newsletter:
http://link.skillsforcare.org.uk/m/293ec484174f48e2890c86654b8b4815/4A98B0E2/3D9F1C45/092017n
26 September 2017
Following on from last week’s meeting of the network, please find below links to the following presentations:
Business Continuity Plan by Julie Smith from the QI team at Peterborough City Council:
Business Continuity Plan presentation
Business Continuity Planning Peterborough City Council Template
Skills for Care and the Power of Networks by Karen Andrew at Skills for Care:
Skills for Care RMN presentation
25th September 2017
The link below is for the Autumn Quality Improvement Team Newsletter from Peterborough City Council:
6th July 2017
The meeting next week will be on Thursday 13th July at the Fleet Centre in Peterborough with a 2pm start. We have fantastic speakers booked:
- Nadra Ahmed, Chairman of the National Care Association who will be talking about National Developments for Adult Social Care
- Elaine Dobson (with Ellie van Leewen), Compliance and Quality Training Manager at Peterborough Care Ltd who will be introducing a new drinking cup called ‘The Droplet’
- Beverly Brown, Learning and Development Adviser (Adults), LGSS Learning and Development who will be talking about availability of the Workforce Development Fund in Cambridgeshire and Peterborough
A copy of the agenda is attached below. We look forward to seeing as many of you there as possible.
13th June 2017
The Care Quality Commission have published their secod consultation document on the way they are proposing in the future to regulate health and adult social care services.
You can read the consultation documents here and submit your comments by 8 August 2017:
https://www.cqc.org.uk/get-involved/consultations/our-next-phase-regulation-consultation-2
23rd May 2017
Following on from last week’s meeting, please find attached the following on behalf of Gavin Hammond and Andy Wright from Cambridgeshire Fire and Rescue Service:
- Business Seminar Flyer: Business Seminar flyer
- The original press release from the launch of the Olive Branch initiative which gives details of the scheme. If you would like any further information please contact Jayne Ross (ross@cambsfire.gov.uk) who is leading the delivery and development of the scheme: Olive Branch training
16th May 2017
The next meeting of the Peterborough Registered Managers network will be held on Thursday 18th May, at the Fleet Centre from 2pm until 5pm. Speaking at the meeting will be:
- Bill Bailey, MCA and DoLS Team Manager at Peterborough City Council – Deprivation of Liberty Safeguards, a Peterborough City Council perspective (update and checklist for Managers)
- Gavin Hammond and Andy Wright, Cambridgeshire Fire and Rescue Service – Fire Safety legal requirements/audits
If you haven’t yet confirmed your place we would be grateful if you could do so as soon as possible to ‘admin@worldwidetrainingpartnership.com’.
We hope to see as many of you at the meeting as possible.
4th May 2017
Please find below an invitation for a ‘Single Handed Care Demonstration’ from Klayr Lynch, Senior Occupational Therapist at Peterborough City Council. Please note that places will be allocated on a first come, first served basis.
SHC invite 19th May 2017 Prism FLYER
If you would like to reserve a place, please contact Klayr Lynch directly: klayr.lynch@peterborough.gov.uk
27th April 2017
Free exercise sessions for Care Homes and other Community based organisations!
Could your residents benefit from some gentle exercise classes including armchair based exercises/tai chi/zumba etc?
Inspire Peterborough has been awarded some funding to deliver classes in Peterborough and some pilots have recently been set up which have proven to be very successful. Extra sessions are now being added throughout the City:
- All Instructors are fully qualified and DBS checked
- All the programmes will be reviewed after 5 weeks
- Classes can be delivered at different venues although all venues will need to be fully accessible
- Sessions are fully inclusive and designed for people of all abilities and disability
- Each session is for 10+ participants
For more details, email Nikki Griffiths or Bryan Tyler: nikki@inspirepeterborough.com bryan@inspirepeterborough.com
20th April 2017
Please find below a link to the first quarterly newsletter from Peterborough City Council’s Quality Improvement Team:
28th March 2017
Please see below important information in relation to forthcoming changes to coroner duty to undertake inquest in DoLS and other authorisations under the Mental Capacity Act 2005:
From Monday 3rd April 2017 coroners will no longer have a duty to undertake an inquest into the death of every person who was subject to an authorisation under the Deprivation of Liberty Safeguards (knows as DoLS) under the Mental Capacity Act 2005.
In these cases an inquest will still be required if the person died before Monday 3rd April 2017. However, for any person subject to a DoLS authorisation who dies on the 3rd, or any time after, their death need not be reported to the coroner unless the cause of death is unknown or where there are concerns that the cause of death was unnatural or violent, including where there is any concern about the care given having contributed to the person’s death.
Any person with any concerns about how or why someone has come to their death can contact the coroner directly. This will not change where a person is subject to a DoLS authorisation. What will change is that the coroner will no longer be duty bound to investigate every death where the deceased had a DoLS in place.
For more information on coroner services, please see the Coroner Services Guides at this link: https://www.gov.uk/government/publications/guide-to-coroner-services-and-coroner-investigations-a-short-guide.
If you have any further queries, please contact:
Bill Bailey – Team Manager for MCA and DoLs, Peterborough City Council Email: bill.bailey@peterborough.gov.uk Tel: 01733 207192
21st March 2017
The next meeting of the Peterborough Registered Managers network will be held on Tuesday 28th March at the Fleet Centre from 2pm until 5pm.
The following speakers will be attending:
- Teresa Stratton, Falls and Fracture Specialist Nurse at Peterborough and Stamford Hospitals NHS Foundation Trust: how falls are assessed and managed, and working together to improve our patient journey
- Jon Marsden, Head of Sport and Recreation at Vivacity: Vivacity’s plans to assist Social Care with issues such as delivering Falls and Obesity Prevention
- Nicola Conlin, Locality Manager, Skills for Care: Apprenticeships, the I Care Ambassador Partnership in Peterborough, and new resources from Skills for Care
We look forward to seeing as many of you there as possible, and would be grateful if you could confirm your attendance if you haven’t already done so.
9th March 2017
Important Announcements in the Budget about Adult Social Care
You will have seen the news about the Chancellor of the Exchequer’s commitments to Adult Social Care announced in the Budget yesterday.
This is what we know so far:
- An extra £2bn for Adult Social Care over next three years, with the first £1bn available in the next year. This is a huge amount of money and if spent well will make a real difference to service users and care providers.
- the government will set out the options for sustainable long-term funding of the social care system later in the year in a Green Paper.
If and when further announcements are made we will let you know.
28th February 2017
If your service was registered before 1st October 2014, you should by now have been inspected by CQC under their new inspection procedures. Please see below a link to the press release on the CQC website:
16th February 2017
Please find below a link to the latest Peterborough Safeguarding Adults Board newsletter:
Click to access PSAB-Newsletter-Issue-6.pdf
9th February 2017
Please see below a link to the latest weather forecast which covers the East of England and states that there is a 90% probability of severe cold weather/icy conditions/snow showers between 1500 on Wednesday 8th February and 0900 on Monday 13 February across the East of England. This weather could increase the health risks to vulnerable patients and disrupt the delivery of services.
http://www.metoffice.gov.uk/public/weather/cold-weather-alert/#?tab=coldWeatherAlert
17 January 2017
The next meeting of the Peterborough Registered Managers will be held from 2pm at the Fleet Centre in Peterborough on Tuesday 24th January.
Details of the speakers who will be at the meeting are as follows:
- Lorna Stockdale from Peterborough City Council who will be giving details about the role of the Quality Improvement Team.
- Sophia Stanworth from the Alzheimer’s Society who will be running a Dementia Friends Information Session and will be providing details about the services offered at the Dementia Resource Centre.
- Sheila Scott will be sharing details of a consultation document issued by CQC entitled: “Our next phase of regulation; A more targeted, responsive and collaborative approach”. This will be your opportunity to discuss the proposals with other Registered Managers. You can find the paper at http://www.cqc.org.uk/sites/default/files/20161220_Next-phase-of-regulation_consultationdocument.pdf and the areas covered relevant to Adult Social Care are:
- – How CQC will register services for people with learning disabilities
- – Annex A2: CQC’s assessment frameworks for adult social care services – key lines of enquiry and characteristics of ratings
- – Annex B: Registering the right support – updated guidance on registering learning disability services
We look forward to seeing as many of you as possible on Tuesday 24th January. We’d be grateful if you could please confirm your attendance if you haven’t already done so.
9 January 2017
Peterborough City Council has been reviewing and has made some moderate changes to the S42 Enquiry Contributor Form which providers are asked to complete as part of adult safeguarding enquiries.
Feedback has been requested by Peterborough City Council, and any Registered Managers who would like to comment on the form prior to it’s launch have been invited to do so. Please address any comments to:
Kevina Singleton, Business Systems Improvement Managers (Adult Social Care)
Peterborough City Council, 1st Floor, Bayard Place, Broadway, Peterborough, PE1 1FZ
Email: kevina.singleton@peterborough.gov.uk Tel: 01733 452424
5 January 2017
Stop Press!!!
Yesterday CQC issued a consultation document:
Our next phase of regulation. A more targeted, responsive and collaborative approach
Click to access 20161220_Next-phase-of-regulation_consultationdocument.pdf
The main part of the consultation is about the NHS but there is one section about social care:
Annex A2: CQC’s assessment frameworks for adult social care services – key lines of enquiry and characteristics of ratings
…. and there is also the promise of a further consultation about Adult Social Care in the Spring.
The consultation ends on 14 February 2017.
30 November 2016
There is 70 % probability that parts of Cambridgeshire will face severe cold weather between 2100 on Monday 28 Nov and 1500 on Friday 02 Dec. This weather could increase the health risks to vulnerable patients and disrupt the delivery of services.
You can find this year’s cold weather plan for England on the gov.uk website alongside other useful documents:
– Making the Case: why long-term strategic planning for cold weather is essential for health and wellbeing
– Letter to local authorities, NHS England, and clinical leads of clinical commissioning groups – this details the changes to previous versions of the cold weather plan
– ‘Keep Warm Keep Well’ leaflet
– Cold Weather Plan for England: Research and literature review
24th November 2016
We have now finalised the agenda for the next meeting of the network which will be held at the Fleet Centre from 2pm on Tuesday 29th November:
Angela Burrows, Chef Operating Officer at Healthwatch Peterborough
Michael Smith, Managing Director at LivMD
Steven Gardner, Head of Training at Oomph
We look forward to seeing you all there!
1st November 2016
There is still space on the ‘Raising Awareness of the Mental Capacity Act’ training course which is being held at the Fleet Centre from 2pm until 4pm on Wednesday 16th November. The areas covered on the course are as follows:
- What is Mental Capacity
- The Five Principles of MCA
- Making Decisions
- Assessing Capacity
- Best interests
If you would like to book yourself and/or your staff onto this course please let us know at ‘admin@worldwidetrainingpartnership.com’ as soon as possible as places are offered on a first come, first served basis.
31st October 2016
What are Healthwatch Enter and View powers?
Under the Healthwatch regulations, local Healthwatch organisations have the power to Enter and View providers so that authorised representatives can observe matters relating to health and social care services.
Organisations must allow an authorised representative to Enter and View and observe activities on premises controlled by the provider as long as this does not affect the provision of care or the privacy and dignity of people using the services.
These powers do not extend to Enter and View of services relating to local authorities’ social services functions for people under the age of 18.
Providers do not have to allow entry to parts of a care home which are not communal areas or allow entry to premises if their work on the premises relates to children’s social services.
We have invited Healthwatch Peterborough to come and talk to us about their powers at the next Registered Managers meeting which is being held on Tuesday 29th November at the Fleet Centre, Peterborough.
27th October 2016
CQC recently launched their 2016 State of Care report last week. The report was widely reported on TV and Radio. This was one of their headlines about Adult Social Care:
State of Care finds that the sustainability of the Adult Social Care market is approaching a tipping point. This view is based on the evidence of inspections, information received through our market oversight function, and external data. The fragility of the Adult Social Care market is now beginning to impact both on the people who rely on these services and on the performance of NHS care. The combination of a growing and ageing population, more people with long-term conditions, and a challenging economic climate means greater demand on services and more problems for people in accessing care.
You can read the press release and report here:
http://www.cqc.org.uk/content/state-of-care
3rd October 2016
Another successful meeting of the network was held last week, on Tuesday 27th September, with speakers from the Fire Service and Skills for Care.
The future dates of the free Registered Managers Network meetings at The Fleet Centre, Peterborough are:
Tuesday 29th Nov 2016
Tuesday 24th Jan 2017
Tuesday 28th Mar 2017
http://www.thefleet-ica.co.uk/
29th September 2016
Please see below a link to a copy of the latest newsletter from the Peterborough Safeguarding Adults Board:
Click to access PSAB-Newsletter-Issue-5.pdf
27th September 2016
The next meeting of the Peterborough Registered Managers network will be held today at the Fleet Centre at 2pm.
Today’s speakers include a spokesman from the Fire Service who will be discussing ‘Safety from Fire for Vulnerable People’. Skills for Care will also be speaking and Sheila will hand out the promised briefing paper regarding the changes to the criminal charges of ill treatment or wilful neglect.
We hope to see as many of you as possible this afternoon.
23rd August 2016
We are now offering FURTHER FREE COURSES to members of the Peterborough Registered Managers network:
Monday 3rd October 2pm to 4pm* Raising Awareness of the Mental Capacity Act
Wednesday 19th October 2pm to 4pm* Fluids and Nutrition
For further details please contact us via the website or at admin@worldwidetrainingpartnership.com
* Please note that each of the courses listed above will be offered on a first come first served basis.
22nd August 2016
Sheila promised at the last meeting of the network to let you have further information about the changes to the criminal charges of ill treatment or wilful neglect:
Sections 20-25 of the Criminal Justice and Courts Act 2015 has created two new offences relating to the provider of care’s Safeguarding policies. Existing legislation has been expanded to apply to care staff including managers and directors and the care provider. The new legislation makes it clear that the law will only apply in cases that are deliberate or of recklessness. It will not apply in cases of genuine mistakes or accidents.
Sheila is preparing a briefing paper which will be circulated at the next network meeting in September.
18th August 2016
We are currently offering the following FREE courses to members of the Peterborough Registered Managers network:
Customer Care Monday 5th September 2pm to 4pm*
Communication Thursday 8th September 2pm to 4pm*
Dementia Awareness Monday 19th September 2pm to 4pm*
If you are a Registered Manager and have not yet joined the network, please email us at admin@worldwidetrainingpartnership.com for further details.
* Please note that each of the courses listed above have just a few places remaining and these places will be offered on a first come first served basis.
4th August 2016
The meeting of the network on 26th July 2016 was another success with the following speakers and topics:
- Carlie Goldsmith from Skills for Care who talked on the subject of transforming leadership to improve care
- Ed Watkinson from QCS who gave hints and tips to increase your chances of being rated outstanding in your next CQC inspection
- Helene Carr from Peterborough City Council who spoke of updates on Commissioning and Quality Improvements
26th July 2016
The Department of Health has announced a 40% increase in Funded Nursing Care (FNC), backdated to 1st April as an interim measure and it will be £156.25 per week. Funded Nursing Care for eligible nursing home residents is funded by the NHS and the weekly rate per patient is currently set at £112 so the increase is significant.
Further work is being undertaken to review the element of the rate for agency nursing staff (which could lead to a reduction to the rate from 1 January 2017) and to consult on introducing regional variation from April 2017.
You can read the full announcement at https://www.gov.uk/government/news/nhs-funded-nursing-care-rate-for-2016-to-2017
14th July 2016
Don’t forget the date for the next Peterborough Registered Managers Network meeting is Tuesday 26th July. This will be held at the Fleet Centre in Peterborough and will start at 2pm.
The following speakers are booked to speak at the event:
- Ed Watkinson, Director of Care Quality at Quality Compliance Systems (QCS)
- Carlie Goldsmith, Project Manager – Leadership and Management at Skills for Care
- Helene Carr, Head of Social Care Commissioning at Peterborough City Council
If you haven’t yet confirmed your attendance please do so as soon as possible. A full agenda for the event will be posted early next week.
27th June 2016
We thought that you might be interested in this article which is on the BBC website this morning:
How red bags are bringing NHS and care homes closer
….and the article begins: “Like many good ideas, the way the NHS and care sectors in the London borough of Sutton are working together more closely is a relatively simple concept. When a care home resident needs to go into a hospital, a red bag is packed for them. It contains their details, vital information about their health conditions, supplies of medicine, and a change of clothes for when they are ready to be discharged.”
You can read the rest of the article here: http://www.bbc.co.uk/news/health-36533946
Does anything like this happen in Peterborough?
16th June 2016
We thought that you might be interested in this press release put out by CQC: Inspections reveal care home improvement
The press release reports that following re-inspection, nearly three quarters of care homes that were originally rated Inadequate have improved their ratings. You can read the press release here:
19th May 2016
The meeting of the network on Tuesday 17th May was another great success!
The two guest Speakers, Allison Grant from Healys and Nicola Conlin from Skills for Care, gave very interesting talks with lots of new information for the Registered Managers who were able to attend.
5th May 2016
The next meeting of the network will be held from 2pm on Tuesday 17th May at the Fleet Centre in Peterborough.
Confirmed speakers at the event are:
- Allison Grant from Healys. Allison specialises in work for Care Homes and you can read more about her here: https://healys.com/team/allison-grant/
- Nicola Conlin. Nicola is the locality manager at Skills for Care for Cambridgeshire, Peterborough and Bedford Borough Council areas. Nicola will be speaking about the various support that Skills for Care has produced to help providers with employment related matters.
A speaker has also been invited from the UK Border Agency and we are awaiting confirmation of their attendance.
If you haven’t yet booked your place please do so as soon as possible.
28th April 2016
National Care Home Open Day will take place this year on Friday 17 June 2016. This will be the fourth year that the open day has taken place. You can read all about it here:
http://www.carehomeopenday.org.uk/
I know that many providers enjoy participating in the event and find it a good way to spread the word about their service. There are many resources to use on their website and if enough members of the network are participating we could issue a press release to the local press, radio and TV.
This is part of a press release that CQC has issued about National Care Home Open Day:
CQC gets ready to celebrate Care Home Open Day 2016
Published: 27 April 2016
The Care Quality Commission (CQC) is once again getting ready to join in with the enthusiasm and support for the annual Care Home Open Day event taking place this year on Friday 17 June.
Over 150 CQC inspectors and other staff members visited participating locations on Care Home Open Day last year, and as the regulator of adult social care, CQC is looking forward to doing it all over again in 2016 where the theme is ‘celebration.’
25th April 2016
The latest news letter from Skills for Care was published last week. This issue is all about leadership. You can read the newsletter and register to receive it yourself here:
http://www.skillsforcare.org.uk/About/News/enews.aspx
21st April 2016
The Social Care Institute for Excellence (SCIE) has a website that is full of useful information ( www.scie.org.uk/ ).
Sometimes there is so much information that it can very difficult to find what would be helpful. However, as there is some useful advice about safeguarding on the website some of you may wish to look at this:
http://www.scie.org.uk/training/safeguarding/
19th April 2016
At the launch meeting of the network I said I would let you have some information about the increase in fees that CQC has announced. You can read all about it at http://www.cqc.org.uk/content/changes-regulatory-fees and find out what the announcement will mean for you.
If you are still looking for information about the National Living Wage, this is a good starting point:
https://www.livingwage.gov.uk/
18th April 2016
We were delighted that Sharon Allen, Chief Executive of Skills for Care, was able to join us for the launch of the network last week.
Sharon promised to send us further information and you can download a copy of this here: write up from Sharon Allen following launch
27th March 2016
CQC launches care home ratings map
The Care Quality Commission (CQC) has launched an interactive map of care home ratings in Britain. Click here for more information.
http://www.cqc.org.uk/content/map-care-home-ratings-england
23rd March 2016
Duty of Candour: Top 10 Tips
Many care providers have expressed concern about the new ‘duty of candour’ regulations which came into effect on 1 April 2015. They outline requirements providers must follow when things go wrong with care and treatment, including informing people about the incident, providing reasonable support, providing truthful information and an apology when things go wrong.
As is often the case with new regulations, both the consultation and implementation proved to be significantly more complex than many anticipated; it is vital that care providers do not let this hinder their response because the potential consequences include imposition of fines and other penalties.
Ten top tips for approaching Duty of Candour
- You cannot ignore this piece of legislation – it is vital to be proactive and have policies and procedures about the duty of candour in place. This should include a step-by-step guide for staff outlining what to do when a notifiable incident occurs and preparing a template notification letter.
- Remember that duty of candour only applies to the notifiable incidents that you already have a responsibility to inform CQC about, as specified by Regulation 18 ‘Notification of other incidents’, which came into effect in April 2010.
- As was previously the case, you must decide whether or not you should inform CQC of a particular incident, including: the death of the service user; an impairment of the sensory, motor or intellectual functions of the service user for a period of at least 28 days; changes to the structure of the service user’s body; the service user experiencing prolonged pain or prolonged psychological harm, or the shortening of the life expectancy of the service user. If you do then you must now take the duty of candour into account.
- It is the Registered Manager’s responsibility to notify CQC about any notifiable incident. This means that the Registered Manager will deal with the duties imposed by duty of candour regulations.
- There is a responsibility to issue an apology. The apology should be regret that the incident has happened and what, if any, action will be taken. It should not be an admission of liability or an expression of opinion.
- It is important that all staff receive in-house training on the duty of candour because they have a responsibility to report incidents to the Registered Manager. It is from the information provided by staff that the Registered Manager should then decide whether or not the incident is notifiable.
- Providers will be expected to promote a culture that encourages candour, openness and honesty at all levels and this must be reflected in your policy and procedure.
- CQC has useful guidance on its website which can be found at http://www.cqc.org.uk/content/regulation-20-duty-candour
- If you need further assistance I would suggest that you contact your insurer or insurance broker.
- The regulation is subject to change. In the life of regulations this is still very early days. As things develop it is important to look out for further advice, especially considering eventual case law which may also impact on the how the duty of candour is implemented.
Sheila Scott, Consultant
18 March 2016
Adult social care: cutting red tape review
The Department for Business, Innovation & Skills published a Report on 3 March 2016:
Review of the adult social care sector identifying regulatory barriers to growth, productivity and innovation.
This report summarises the findings of the Cutting Red Tape review on the progress of regulatory reform in the adult social care sector since the 2013 review . It focuses on adult residential and nursing care.
The review is one of a series that examine whether legislation can be simplified or improved to reduce unnecessary burdens on business.
You can read the full report at:
https://www.gov.uk/government/publications/adult-social-care-cutting-red-tape-review